Shipping policy

1. Order Processing

All orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping & Delivery Times

We offer reliable shipping options worldwide. Estimated delivery times:

  • Domestic (within your country): 3–7 business days

  • International: 7–20 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or local holidays.

Once your order ships, you will receive a tracking number via email so you can easily monitor the delivery status.

3. Shipping Costs

Shipping charges are calculated at checkout based on your location and the weight of the order.

In some cases, we may offer:

  • Free Shipping over a certain order value

  • Flat-rate Shipping for standard deliveries

4. International Shipping

International orders may be subject to:

  • Customs duties

  • Import taxes

  • Fees imposed by destination countries

These charges are the responsibility of the customer and are not included in the product or shipping prices.

5. Order Tracking

After dispatch, you’ll receive a tracking number by email.
Use this number to check your package status directly with the shipping carrier.

If you have trouble tracking your order, contact us at support@partsproflow.com for assistance.

6. Shipping Restrictions

Some products may not be eligible for expedited shipping or may require special handling due to size, weight, or regulations. If any restrictions apply, we will clearly communicate them during checkout.

7. Problems With Delivery

If your order arrives damaged, lost, or does not arrive at all:

  • Contact us within 7 days of the expected delivery date

  • Provide your order number and photos if applicable

  • We will work with the carrier to resolve the issue or offer a suitable solution

8. Changes & Cancellations

If you need to change your shipping address or cancel your order before it has shipped, contact us immediately. Once the order has been shipped, changes may no longer be possible.

Contact Us

If you have any questions about shipping, delivery, or tracking, we’re here to help:

📧 Email: support@partsproflow.com